- - Remote problem diagnosis and support
- - Onsite hardware support
- - Replacement parts and materials
- - Coverage window
- - Onsite response time for hardware support
- - Work to completion
- - Access to electronic support information and services
- - Electronic remote monitoring and support, standard configuration
3 year 48hr Response Call to Repair Notebook Hardware Support
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
HP 3 year 48hr Response Call to Repair Notebook Hardware Support, Onsite repair, Onsite, In warranty, Standard workdays - 9 hours, 3 years, 48 hour resolution
HP 3 year 48hr Response Call to Repair Notebook Hardware Support. Support type: Onsite repair, Place of service: Onsite, Warranty coverage: In warranty