Service & support options: To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. HP Services, an industry leader in provision of multi vender support solutions provides a range of support services designed to meet the varying needs of business. Whether an SMB or large global corporation HP has a ProLiant server support offer to help you speedily deploy and maximize system uptime. Recommended Service - Simplify ProLiant solution implementation, maintenance and management. Support Service - 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only. Deployment Service - Hardware Installation only. Enhanced Service - Optimize service level to increase IT performance and availability. Support Service - 3 Year 13x5 Same Business Day, 4-Hour response coverage. Deployment Service - Installation and Start-up only1 year parts, 1 year labor, 1-year on-site support with next business day response. (3-1-1offered in Brazil only)standard statement: Global limited